Your satisfaction is our priority. All fine jewelry purchases made at Shen Yun Collections are shipped with insurance and a “signature required” option included. Please carefully check your order upon delivery.
All fine jewelry pieces are eligible for returns within 30 days of receipt. Please note that a 10% handling fee will be required for your return to process.
Return shipping fees may apply to Non-Members as well as Bronze and Silver Members of our Loyalty Program.
All returned pieces must be in their original purchase condition with all product documentation included for refunds to be issued.